Last Updated: [11/02/2026]
At Vyvturn LLC, customer satisfaction is our priority. This Return & Refund Policy explains the conditions under which refunds, returns, and exchanges may be requested for purchases made through https://vyvturn.com.
1. Digital Products & Services
Since we primarily offer digital products and online services, all sales are generally final once the service has been delivered or the digital content has been accessed.
However, refunds may be issued under the following conditions:
- The service was not delivered as promised
- The product was defective or inaccessible
- A technical error occurred during purchase
- Duplicate payments were made
Refund requests must be submitted within 7 days of purchase.
2. Physical Products (If Applicable)
If we offer physical products, the following conditions apply:
- Items must be returned within 14 days of delivery
- Products must be unused and in original packaging
- Proof of purchase is required
Customers are responsible for return shipping costs unless the item is defective.
3. Non-Refundable Items
We do not provide refunds for:
- Successfully delivered digital products
- Completed services
- Custom or personalized orders
- Promotional or discounted purchases
4. How to Request a Refund
To request a refund, please contact us at:
📧 Email: support@vyvturn.com
Include the following information:
- Full name
- Order number
- Date of purchase
- Reason for request
- Proof of payment (if available)
Requests without sufficient information may be delayed.
5. Refund Processing
Once your request is approved:
- Refunds will be processed within 5–10 business days
- Funds will be returned to the original payment method
- Processing times may vary depending on your bank or payment provider
6. Chargebacks & Payment Disputes
We encourage customers to contact us first before opening a chargeback with their bank or payment provider.
Unresolved chargebacks may result in account suspension and restriction of future purchases.
7. Exchanges
Exchanges are only available for defective digital products or incorrect deliveries.
Please contact us within 7 days of purchase to request an exchange.
8. Cancellations
Service orders may be canceled within 24 hours of purchase if work has not yet started.
Once work has begun, cancellations are no longer eligible for a refund.
9. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Updates will be published on this page.
10. Contact Information
For any questions regarding returns or refunds, please contact:
Vyvturn LLC
📧 Email: support@vyvturn.com
📞 Phone: +1 (575) 300-2806
📍 Address:
8206 LOUISIANA BLVD NE, STE A #8201
ALBUQUERQUE, NM 87113
🌐 Website: https://vyvturn.com